Shipping Information

We would like to offer you the very best in customer service that is why we guarantee "Same Day Shipping" if your order is placed prior to 2:30pm PST/5:30pm EST. That's right! It will ship out on the same day that you order it. Units are shipped via FedEx Ground. You will receive an automated e-mail from FedEx containing your tracking number.

The shipping weight for the Self Feeding Fireplace Cradle Grate™ is about 31 - 48 pounds depending on size.

We are not a drop shipper. Most of our competitors are drop shippers. They don't stock the product. They send your order to the manufacturer. This adds unnecessary time to the shipment, as much as 48 to 72 hours before it is actually shipped out to you. We stock all items that we sell. That's why we say order before 2:30 PM PST and your order will ship the same day GUARANTEED.

GO Sales Inc. reserves the right to hold any order for a security review. If your order is affected , you will be notified immediately. Payment complications include: different shipping and billing addresses, billing information inconsistent with what's on the credit card record, and orders that can't be verified by phone. Orders placed during non-business hours such as evenings, weekends, and holidays are processed and shipped on the next business day.

CANADIAN RESIDENTS, EMAIL US BEFORE ORDERING FOR A SHIPPING QUOTE. TAXES AND BROKERAGE FEES WILL BE COLLECTED PRIOR TO SHIPPING.

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Shipping Information